Service Desk Analyst Job Posting

Job Title:
Service Desk Analyst
Company: AMSURG
Position Type: Permanent
Pay Rate: Competitive Rates
Date Posted: Feb-02-17

This position provides front-line customer support for hardware and software issues.


Provides front-line customer support for hardware and software issues

Prioritizes tasks and log issues into Service Desk issue tracking software

Installs new equipment and supports and troubleshoots PCs, printers, copiers, fax machines, telephones and scanners for employees

Installs upgrades to existing equipment as needed

Supports Service desk environment fielding systems questions

Supports application, connectivity and security issues with the internet portal applications

Other responsibilities as assigned by Sr. Director, Service Desk

Regular and reliable attendance required.

Successful candidate will pass a background check and drug screen.


Associates degree from an accredited college or university in a technical discipline is required, the equivalent relevant experience will be accepted in lieu of degree. A minimum of 2 years help desk experience required.

Other Qualifications:

Must be able to handle multiple, simultaneous tasks effectively and efficiently while maintaining a professional, courteous manner. Must be able to work well with others. Strong verbal and written communication skills required. Must be detail oriented and organized. High integrity, including maintenance of confidential information. Must be able to exercise good judgment and positively influence and lead others, including handling confrontations with poise and efficiency. Based on business need, the ability to work a flexible schedule, including some evenings and weekends as approved in advance.

We are an equal opportunity employer.

We do not discriminate in practices or employment opportunities on the basis of an individual's race, color, national or ethnic origin, religion, age, sex, gender, sexual orientation, marital status, veteran status, disability, or any other prohibited category set forth in federal or state regulations.

We will provide reasonable accommodation to complete the online application consistent with applicable law. If you require an accommodation, please contact Human Resources.

Location: US-TN-Nashville
Telecommute: No (Onsite Position)
Contact Name: Matthew Carney
Contact Phone: 6152638047
Contact Email:

Please mention Dev Bistro when contacting us.