Senior Applications Engineer Job Posting
| Job Title: |
Senior Applications Engineer
|
| Company: | Crestron |
| Position Type: | Permanent |
| Pay Rate: | $75k - $95k (Total Comp) |
| Skills: |
Crestron Programming
|
| Date Posted: | May-09-12 |
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About The Position:
In an effort to further strengthen our support team Crestron is adding a Senior Application Engineer in the Pacific NorthWest. The Applications Engineering department is the lynch pin of Crestron's True Blue Customer Support structure. Applications Engineering provides phone and onsite support and training for Crestron network of Authorized dealers and industry partners. This position reports to and supports the Technical Director with the primary role of providing advanced on site and tier 2 phone support to our network of authorized dealers, independent programming firms, and end users. Duties include but are in no way limited to:
• Support our dealer and partner network via phone and site visits
• Mock up customer systems in an effort to reproduce and document reported issues
• Assisting Development Engineering with the testing of new software modules
• Develop new software macros and modules
• Provide feedback to Development Engineering to help Crestron produce even better solutions and products for our customers
• Reassign individual cases as needed to improve customer experience and Application Engineering department efficiency
• Work with Advanced Technical Support Group to address escalated customer situations
• Have current CTS Certification or willing to obtain one
• Have current DMC-E certification or willing to obtain one
What we are looking for:
Crestron is looking for energetic individuals that enjoy solving problems, and providing education on hardware/software integration. The work at Crestron is very Audio Video intense. This allows you to work with, and have access to some very exciting technologies.
Education:
A bachelors of Science in Computers, Networking, or Electronic Engineering are strongly preferred but not required.
In Lieu of formal degree Crestron would require at least 5 years of experience in any of the following fields:
• Computer Networking
• Audio/Video Integration
• Lighting or Environmental Controls
• Staging or Professional Audio
• Other Automation Integration
Experience
Required Skills:
All applicants must possess:
• Proficient networking skills
• Certified Crestron Programmer
• Proficient computer skills
• Proficient troubleshooting skills
• Proficient written communication skills
• Ability to work as a part of a team, and independently without direct supervision as needed
• Ability to learn new technologies
• Ability to work in the U.S. without sponsorship
• Ability to seamlessly interact with both technical and sales-oriented employees and customers
In an effort to further strengthen our support team Crestron is adding a Senior Application Engineer in the Pacific NorthWest. The Applications Engineering department is the lynch pin of Crestron's True Blue Customer Support structure. Applications Engineering provides phone and onsite support and training for Crestron network of Authorized dealers and industry partners. This position reports to and supports the Technical Director with the primary role of providing advanced on site and tier 2 phone support to our network of authorized dealers, independent programming firms, and end users. Duties include but are in no way limited to:
• Support our dealer and partner network via phone and site visits
• Mock up customer systems in an effort to reproduce and document reported issues
• Assisting Development Engineering with the testing of new software modules
• Develop new software macros and modules
• Provide feedback to Development Engineering to help Crestron produce even better solutions and products for our customers
• Reassign individual cases as needed to improve customer experience and Application Engineering department efficiency
• Work with Advanced Technical Support Group to address escalated customer situations
• Have current CTS Certification or willing to obtain one
• Have current DMC-E certification or willing to obtain one
What we are looking for:
Crestron is looking for energetic individuals that enjoy solving problems, and providing education on hardware/software integration. The work at Crestron is very Audio Video intense. This allows you to work with, and have access to some very exciting technologies.
Education:
A bachelors of Science in Computers, Networking, or Electronic Engineering are strongly preferred but not required.
In Lieu of formal degree Crestron would require at least 5 years of experience in any of the following fields:
• Computer Networking
• Audio/Video Integration
• Lighting or Environmental Controls
• Staging or Professional Audio
• Other Automation Integration
Experience
Required Skills:
All applicants must possess:
• Proficient networking skills
• Certified Crestron Programmer
• Proficient computer skills
• Proficient troubleshooting skills
• Proficient written communication skills
• Ability to work as a part of a team, and independently without direct supervision as needed
• Ability to learn new technologies
• Ability to work in the U.S. without sponsorship
• Ability to seamlessly interact with both technical and sales-oriented employees and customers
| Location: | US-WA-Seattle |
| Telecommute: | No (Onsite Position) |
| Contact Name: | HR |
| Contact Phone: | 2017507004 |
| Contact Email: | dcaracappa@crestron.com |
|
Please mention Dev Bistro when contacting us. |
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