CISCO Call Center Application Consultant Job Posting

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Job Title:	CISCO Call Center Application Consultant (2582)
Job ID:	2582
Company:	Technodyne
Position Type:	Contract
Pay Rate:	DOE
Skills:	CISCO,ICM,CVP,UCCE,UCCX
Date Posted:	Jan-26-10

CISCO Call Center Application Consultant (2582)

2 Years Contract in Centennial, CO 80112

Local candidates preferred and permanent residents only eligible for this role


Project Description :-

Cisco Call Center Application technology as an Application Consultant.
Presales qualification, Deployment support and Tier III technical support are required.
Cisco technical skills listed below.

Other skills :-

1) Customer interface;
2) Discovery Process knowledge;
3) Call flow documentation expertise;
4) Cisco TAC procedures;
5) Expert level MS Visio and standard Outloook, Word, Excel Project, PowerPoint use;
6) Admin and organization skills, i.e status reporting.

Cisco Call Center Application technology.
Skills

1) Cisco ICM - Expert - Required
2) Cisco CVP - Expert - Required
3) Cisco IPIVR - Expert - Required (IPIVR/QM)
4) Cisco UCCE Enterprise and Express - Expert - Required
5) Cisco ICM Scripting - Expert - Required
6) Cisco WIM/EIM - Expert - Required (at the minimum deployment experience)
7) Cisco VXML and Studio - Expert - Required -- this ties in with item 2 above)

Skill Experience Need :-

1) Cisco UCCE - Expert - Desired
2) Cisco UCCX - Expert - Desired
3) Comm Skills - Expert - Desired
4) Client Interface Skills - Expert - Desired

Location:	US-CO-Centennial
Telecommute:	No (Onsite Position)
Contact Name:	Savvy Patro
Contact Phone:	973-944-4676
Contact Email:	spatro@technodyne.com

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